Ordering and Delivery

Hi, welcome and thank you for visiting my gallery and shop. Please feel free to ask any questions, I’m always happy to help.

Shipping

Limited Edition Prints will take up to two weeks to dispatch after payment is received.

All items are packaged with care... prints are dispatched in rolls or flat, depending on size.

For orders via Paypal - please make sure your home address matches your address on Paypal - this can lead to missing or lost parcels.

I ship worldwide and always obtain proof of postage.

Any customs charges incurred are the responsibility of the customer.

I cannot be held responsible for lost or damaged parcels in the care of the postal service unfortunately, but please let me know if your items do not arrive.

I track all orders from my studio and watch for any returns.

Delivery costs

UK

Postage and packing fee for orders under £20 is £2.75.

Free delivery on all orders over £20 within the UK. 

Outside UK

Postage and packing fee for orders under £40 is £3.50 to Europe - £4.50 to the rest of the world.

Free delivery on all other orders over £40. 

Refunds and Exchanges

If you feel the print doesn't fit with your decor please email me within seven working days of delivery. I shall replace it with an alternative or offer a refund as long as your order is returned to me in the condition it was sent.

Postage will be covered by you, the customer. If I receive the returned item damaged and poorly packaged, only a partial refund will be issued. This depends on the size of the print.

If your order is faulty, please email me within seven working days with photographic evidence. Faulty items will be replaced at no extra cost.

If you wish to cancel your order once it has been shipped, I will only issue a refund for the item as long as it is returned in perfect condition, therefore you should return the package to me unopened. Unfortunately shipping costs will not be refunded at this stage.

In the event of a lost package I will ask you to wait six weeks before I replace your item. It has been my experience that even the most wayward parcels find their way in that time.

Custom orders & Framed Editions

For my Limited Edition pieces, I have different sizes with smaller edition numbers that are framed and ready to hang, I am open to custom orders, please email me to enquire.

I also make custom orders, again please email me with your requirements.

Copyright and permissions

All images in this shop are the property of Julie Davenport Photography and using them without my permission is against copyright law. If you are interested in using my artwork, please get in touch with me.